Terms and Conditions
Last updated: March 17, 2024
Welcome to homekea
These terms and conditions outline the rules and regulations for the use of homekea’s Website, located at [Your Website URL].
By accessing this website, we assume you accept these terms and conditions. Do not continue to use homekea if you do not agree to all of the terms and conditions stated on this page.
Services Offered
homekea specializes in home remodeling and repairs. Through our website, customers can browse the services offered, book appointments for quotes (home remodeling), or schedule specific repair services.
Booking Appointments
Appointments can be booked by choosing a service and an available date and time slot from our website. Bookings must be made at least 12 hours in advance. Once a booking is made, customers will receive a pending confirmation message until the appointment is approved by homekea.
Online Payments
Payments are processed using the Stripe payment gateway. By providing your payment information, you authorize homekea to charge you for the services booked.
Account Management
Customers automatically create an account when booking an appointment, through which they can check, reschedule, or cancel their appointments. Rescheduling must be done at least 7 hours in advance, and cancellations must be made 12 hours before the appointment to be eligible for a full refund.
Data and Account Deletion
Customers have the right to edit their account details and delete their accounts. If an account is deleted, all associated data is permanently removed from our records. homekea cannot recover deleted data and is not responsible for any loss arising from such action.
Service Time and Payment
The booked service time is approximate and subject to change. The actual time taken for the job will be calculated on-site, and customers will be billed accordingly at the completion of the services. Our billing is based on hourly rates without proration, meaning any fraction of an hour is considered as a full hour for billing purposes.
Notifications
Customers will receive email notifications for every step of the service process, from booking to completion.
Liability and Disclaimer
homekea’s liability for services rendered is limited to the scope of work agreed upon in the service booking. homekea is not responsible for any indirect, consequential, or special damages.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of California, and you submit to the non-exclusive jurisdiction of the state and federal courts located in California for the resolution of any disputes.
Contact Us
If you have any inquiries regarding these terms and conditions, please contact us at info@homekea.com. or call (949) 266-3300